Graduate in any discipline with good academic profile and at least 3 years of working experience in BPO/Call Center Familiar in Information Security, Risk Management and Business C…
Handle inbound calls with utmost professionalism and tact. Provide solutions to customer concerns and make follow through to ascertain satisfaction of resolution. Assist customer…
Handle customer inbound calls for internet TV subscription. Process request for renewal, activation, disconnection and billing inquiries. Route calls to Level 2 for complex techn…
Provide booking and reservation services to corporate clients/customers. Use a booking system to secure ticket reservations, reschedule flights, process refunds and collect paymen…
Handle all incoming calls for credit card related inquiries, feedback or concerns Assist customers with credit card application, activation, renewal, increasing spending limit, ch…
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