Job Description: GET TO KNOW ALORICA At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, s…
Provide ‘world-class’ service excellence to clients by offering consistent over the phone customer service experience to Chinese Mandarin speaking customers Attend to both inbound…
Source and screen applicants for open positions Conduct online or phone interviews in Mandarin Perform various forms of verification to confirm a person's past or current job sta…
Perform various forms of verification to confirm a person's past or current job status Send emails or make calls to universities to confirm education attainment of prospective emp…
Job Description : As a Trading Services Associate within the Collateral Services Operations team, you will manage margin obligations and exposures for both our internal and externa…
Assist customers using chat system or email Provide timely responses to customer issues regarding product usage and warranties Give detailed instructions or provide clarification…
Assist customers in navigating website Provide timely responses to customer queries regarding promos, packages and redemptions of promos Coordinates with other teams to resolves …
For Direct Hiring Take inbound calls concerning subscription plans, promos, activation, reconnection, upgrades and billing inquiries. Resolve customers’ issues via phone in a pro…
Act as phone support for food delivery app. Provide customer support when consumers have questions or problems with their orders, delivery or payment Monitor various company comm…
Handle travel reservation requests from customers in a courteous and efficient manner Using a booking system to secure ticket reservations and reschedule flights Collecting and p…
Handle incoming calls or inquiries from prospective customers or clients Assist customers effectively by solving customer concerns and any billing queries Provide customer additi…
Guide drivers and passengers in using our products Monitor various company communication channels and respond appropriately in a timely manner Gather feedback from drivers and pa…
Managing incoming calls and customer service inquiries regarding phone or mobile phone services, billing concerns or promo packages Identifying and assessing customers’ needs to a…
Follow communication “scripts” when handling different topics. Keep equipment operational by following established procedures and reporting malfunctions. Provide customers with p…
Arranging flights, travel insurance and accommodation Using a booking system to secure ticket reservations and reschedule flights Collecting and processing payments or refunds A…
Be a passionate advocate for customers and riders while answering any questions that come your way Build loyalty among new users and get early adopters to love the service Provid…
Handle customer queries, account verification, payment confirmation and other inquiries. Maintain company standards during recorded calls in order to ensure high quality service. …
Handle in-bound calls. Process hotel and travel reservations. Manage groups for meetings, conventions, and events. Attend to requests on cancellation, rebooking, hotel rates and…