Customer Service Specialist | Telco | Makati
ACES
- Makati City, Metro Manila
- Permanent
- Full-time
- Managing, supervising and providing technical advice on telecommunications systems
- Receiving feedback, identifying users’ needs and requirements and mobilizing existing technology to meet their criteria
- Documenting plans, requests, activities and specifications and reporting on them
- Cooperate with management to develop staff and improve their skills
- Follow industry’s standards and best practices
- High School Graduates, College Graduates / Undergraduates, Vocational courses
- Familiarity with MS Office and databases
- Hands on experience with all telecommunications systems including peripheral equipment (e.g. computer networks, optical fiber, onsite controllers, data modems, terminals, etc)
- Adequate interpersonal and organizational skills
- Team player with customer service orientation
- Performance Bonus
- Recruitment / Signing Bonus
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