DUTY MANAGER Qualifications Work experience as a Duty Manager in a hotel or had relevant experience in the industry Customer service skills Excellent communication skills Basic knowledge of cash management Team Management skills Strong organizational skills Strong problem-solving skills Availability to work in shifts including weekends Fluent in Cebuano, Tagalog and English Task and Responsibilities Oversee Front Office operations, including maintenance, cleanliness, efficiency, safety and security Handle and address customer and team issues Navigate OPERA System Train rank-and-file team members Perform Front Office tasks and responsiblities Work together with Asst. Front Office Manager to assess and improve processes and policies Schedule shifts of team members Uphold and enforce company policies and procedures