Sales Specialist
CR Handrail
- Manila City, Metro Manila
- ₱52,000 per month
- Permanent
- Full-time
- 100% Remote Work - Work from home/work from anywhere
- Schedule Flexibility - No time tracker / no micromanagement
- Above market pay in line with your experience and the roles responsibilities and impact
- Unlimited PTO
- Health & Wellness Reimbursement
- Open Book Management -
- Attend to Quotation Requests endorsed by the CS Team
- Attending to Inbound Calls regarding Product Inquiries and Quotations
- Providing illustrations and designs for fence and rail products based on the customers request.
- Ensure endorsed Opportunities & Open Tickets are being attended to within SLA and closing the sale.
- Familiarize oneself with the products offered in the organization
- Expected to be updated with new product launches, inventory, and availability of products
- Learn product specification, purpose & use most especially for fence and rail products.
- Use of our CRM (Front App) and adhere to the following
- SLA - 24 hours
- Hours of Operations - Flexibility with working hours depending on the surge of Tickets & Requests
- Analytics - Monitor daily productivity (Products, Prices, # Tickets)
- Rules - Attendance, SLA Adherence, Meeting minimum Quota Weekly, Monthly, Quarterly & Yearly
- Process - Coordinating with the CS & Product team for accuracy & smoother process.
- Update on CRM (Pipedrive)
- Deal Stages - Data Entry - Providing updates on the status of Opportunities & Leads with the goal of closing all deals.
- Doing proper cadence and follow-through on pending deals
- Responsible for attending Meetings, updates, and do proper coordination with the Product Team to push through with requested product quotation
- 3-5 Years of Inbound Sales. Or Consultative Selling
- At least 1-2 Years of Illustration and Design creation for quote requests
- At least 1-2 Years of Customer Service Experience
- Experience in using Basic CRMs and Data Entry
- Use of Apollo, Pipedrive, Slack, 3CX & Monday are not a requirement but are good to have
- A proven track record in customer service and sales with expertise in prioritization and pipeline management.
- Has experience in the manufacturing industry
- Lead Generation or Lead Mining - Leads and tickets are being generated from our CRMs
- Do Training and Creation of dashboards - rather than utilizing CRMs and reports we already have in monitoring Sales & Performance
- Creation of sales scripts and workflows
- High School / GED
- 2-5 years relevant experience
- No Management experience
- Control is only limited to their own work.
- Jobs at this level have a direct impact on the performance of a single individual or team. (Entry-Associate level roles)
- Has good working and background knowledge of the area of practice.
- Can complete tasks independently with little guidance.
- Can identify and troubleshoot complex problems.
- Can mentor or train others.
- Individuals at this level are able to identify and solve problems that have already occurred. They can use basic problem-solving skills to identify the root cause of a problem and develop a solution.
- May require some guidance and support to solve problems.
- Tasks are more complex and require some problem-solving skills.
- There is some ambiguity or uncertainty involved in completing the tasks.
- The tasks require more specialized skills and knowledge.
- The tasks can be completed in a reasonable amount of time.
- Learn and do a good job in spite of poor onboarding and training.
- Communicate quickly & efficiently in spite of being remote and rarely doing meetings.
- Do the job and do the job well in spite of ambiguous and incomplete process.
- Make improvements to our process in spite of being so busy executing the process.
- Get the job done with flying colors, on schedule, and on budget in spite of all the difficulties we face as a startup.
- We will ask you to list our your key responsibilities from our previous companies
- We will then ask you to demonstrate from past responsibilities to support your list of key responsibilities and success metrics.
- Then we will select a few applicants to do a paid trial task (we will provide actual problems/issue we face that you will try to resolve).
- Lastly, we will do a final in-person interview (at this point, you would most likely have passed most of the job competency and experience assessment and this is a job/culture fit + opportunity for you to ask/understand us better).
- 100% Remote Work - Work from home/work from anywhere
- Schedule Flexibility - No time tracker / no micromanagement
- Above market pay in line with your experience and the roles responsibilities and impact
- Unlimited PTO
- Health & Wellness Reimbursement
- Open Book Management -