Human Resources Generalist

• Maintains employee records from the time they were onboarded (from their requirements, contracts and other related documents)
• Secure digital (for all scanned/electronically signed documents) and physical (personally signed or submitted documents) 201 folders
• Release contracts of new hires
• Participates in meetings/admin hearing assigned for the purpose of conveying and/or gathering information required to perform functions
• Performs case management (minor levels) as it pertains to employment issues regarding usual company policy compliance: attendance infractions, OPS violations, other moderate offenses
• Processes requisitions such as certificate of employment
• Prepares written materials for the purpose of providing documentation and/or conveying information (MOM, EVRs)
• Responds to inquiries from employees for the purpose of resolving issues and providing information
• Processes movement (regularization, transfer, change of designation) of rank and file employees – entry level/agent level positions
• Knowledgeable on common labor laws in relation to the existing company policies
• Conducts exit interview to employees who resigned or got terminated
• Performs necessary post-employment process for separated employees (account removal, deactivation, etc.)
• Knowledgeable in the parameters and eligibility of employees on Perfect Attendance Bonus/Incentive, referral incentive, signing bonus and any other related incentives
• Processes online enrolment and tracks enrollment of newly hires and employed personnel on mandated online registration
• Familiarity with the government/mandated employee benefits
• Can process the needed government deletion for separated employees
• Responsible for monitoring and checking that HRIS records are updated especially for the basic employee information
• Maintains the digital files saved in the system • Knows, understand and performs the necessary process incorporated in the system
• Engage and inform employees around HR policies and programs, providing advice, where necessary
• Administer the reward and recognition programs of the company; works closely with the team in implementing other initiatives on rewarding and celebrating small and big wins

• Bachelor's degree in Human Resources or related field
• Minimum of 3 to 6 months experience as an HR Coordinator or Generalist or any related experience
• With any related certificates / Registered Psychometrician
• Knowledge of HR principles and practices, including employment law and compliance
• Excellent communication and interpersonal skills
• Strong organizational skills and attention to detail
• Ability to manage multiple priorities and meet deadlines

• Proficient in Microsoft Office and HRIS systems

• Government-mandated contributions: SSS, Philhealth, PagIBIG
• 13th-month pay: computation is based on the total basic salary of the employee
• Attendance Incentive: bi-monthly incentive for employees with perfect attendance
• Perks and/or Allowances: Deminimis (non-taxable), benefits of relatively small value intended for the general welfare of employees (meal allowance, rice allowance, clothing, laundry or medical cash, power and internet allowance)
• Paid Leaves: 6 VL to take time off, 6 SL (recuperation), 3 EL (emergency situations), statutory leaves (maternity, solo parent, maternity, etc)
• Leave Conversion: maximum of 10 unused leave credits may be converted into cash
• Special Leave Privileges: birthday occasions, client-initiated leaves
• Healthcare Benefits with one (1) dependent
• Funeral Assistance: Php 5,000
• Service Award Incentive: rewards and recognition for employees who will successfully reach 1, 3, 5, 7, or 10 years with the company

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