Telecom Customer Support
ACES
- Quezon City, Metro Manila
- ₱17,500 per month
- Permanent
- Full-time
- Help customers acquire telecommunication service or directs them to technical experts who can help with technical problems or issues
- Effectively address customer complaints about mobile or phone service, wireless reception, dial-up Internet connectivity and billing issues
- Acquire product knowledge such new phone plans, discounts, service contracts, wireless plans, customer benefits and billing requirements to assist customers effectively and retain their loyalty
- Filipino
- High school graduates / College graduates or undergraduates
- No experience is required, but should be highly trainable, analytical, and confident
- Good English communication skills
- Amenable to work on shifting schedule
- Compensation - P17,500
- Performance incentives of up to P40,000 (given out in USD)
- Commissions of up to P10,000
- HMO
- Paid Training
- Medical / Health Insurance
- Paid Sick Leave
- Performance Bonus
- Recruitment / Signing Bonus
- Paid Holidays
- Paid Vacation Leave
Kalibrr