Metacom BPO is urgently hiring Call Center Agents! Benefits: 13th Month Pay HMO with 2 free Beneficiaries on Day One 20% ND Maternity/Paternity Leave Opportunity for rapid career growth for Top Performers Retirement/Life Insurance for Qualified Staff Work-life Balance Processes and Programs Pay Raise! Health insurance coverage Retirement savings plan Paid time off and holiday benefits Ongoing training and professional development opportunities Friendly and collaborative work environment Work Setup: Onsite Setup Shifting Schedule Qualifications: No BPO experience needed Excellent English verbal and written communication skills At least high school graduate Strong customer service and problem-solving skills Ability to remain calm and professional in challenging situations Strong multitasking and time management abilities Availability to work flexible schedules, including evenings, weekends, and holidays, if required