Security Analyst II
Alorica
- Quezon City, Metro Manila
- Permanent
- Full-time
- Evaluate business operations across multiple geographies where the client exists to identify risk areas for misconduct and fraud.
- Proactively review client accounts for risks, identify remediations to those risks and present to internal and external business partners.
- Review reports of suspected misconduct/fraud to determine the need for further investigation.
- Review and analyze internal dashboards, documents and systems to identify trends, outliers and process gaps related to possible misconduct/fraud.
- Train others (team members) in fraud detection and prevention techniques.
- Maintain knowledge of current events and trends, in such areas as mechanisms of misconduct/fraud and techniques of system abuse.
- Highlight and recommend actions in misconduct/fraud cases.
- Research or evaluate new analytical models for use in misconduct/fraud detection systems. Responsible for achieving reduction in losses through the implementation of advanced analytical models.
- To carry out continuous improvement initiatives in the processes.
- Ensure SLA's are maintained and quality adherence.
- Other duties as assigned by the Global Security management
- Bachelor's Degree in related field or equivalent in relevant work experience.
- Minimum Years of Experience: 3-5 years
- Experience working with security systems in corporate security, law enforcement or military