Telesales - Outbound Coordinator I
RELX
- Manila City, Metro Manila
- Permanent
- Full-time
- Makes outbound sales contact (including cold calling) and pursues sales leads to develop a portfolio of buying customers
- Accepts orders, closes sales, maintains customer records and completes required documentation
- Identifies and qualifies prospective customers and records sales prospecting activity in computer-based tracking systems
- May have an assigned product line that may overlap other sales teams' territories
- May have an individual or team sales quota and is likely to have a target earnings bonus or sales incentive opportunity
- Able to follow set instructions and processes to complete work
- Identifies the problem and all relevant issues in straightforward situations, assesses each using standard procedures and makes sound decisions
- Bachelor’s degree preferred or equivalent experience
- At least 2 years of lead generation or inside sales experience with proven successful sales background
- Experience with heavy cold calling volume (50-100 outbound/day)
- Appointment setting experience is preferred
- Strong negotiation skills
- Strong oral and written communication skills
- Strong detail orientation with the ability to follow defined processes
- Strong time management skills
- Familiarity with CRM tools
- Amenable with working on a night shift