INT-0D2E533

• At least 3+ solid years experience in Employee/Labor Relations
• Preferably exposed in the BPO Industry (willing to render night shift, if needed)
• With experience with account management handling more than 200 FTEs
• Vastly knowledgeable with the Labor Law of the Philippines
• Proficient in Microsoft Office Suite (preferred)
• Strong Employee Relation’s experience at Field and Specialist
• Project Management Skills
• Amenable to SHIFTING schedule
• Must be willing to work in our BGC site

• To establish and develop a dialogue and relationship with client stakeholders and other HR Business Partners to understand the key resource issues and associated requirements to meet both current and future organizational challenges
• To lead the activity to translate the resourcing requirements and Talent Management information developed by the Training and Organization Development Team into achievable resource plans
• To identify and support the business to successfully deliver credible, customer focused, cost-effective and innovative solutions using a range of techniques
• In collaboration with HR colleagues, develop a resourcing strategy and innovative, timely and cost effective best practice solutions to enable the organization to meet its objectives
• Case and Dispute Resolution
• Process Development and Improvement
• Timekeeping Accuracy
• Account Management

• Facilitates the Disciplinary Process for the targeted employees, taking into consideration due compliance to both Philippine labor laws and company-specific guidelines to ensure that the process is fair to all concerned
• Enables the Exit Management Process by ensuring separating employees undergo a rigid and proper exit process and completes specific requirements and can sign off quitclaim and waiver
• Spearheads the Exit Interview Process and leverages on the acquired information to build on retention and process improvement initiatives of the company

• Point of Contact for all employment certifications in relation to one’s employment including mandatory contributions and clearance certificates
• Conducts and facilitates HR-related enablement sessions to ensure that employees are kept updated as well as informed on the latest policies, guidelines and systems in use essential to the completion of the employee’s work
• Conducts regular site visits to clients and be involved in status checks meetings with each to better understand the HR needs of the business
• Administer the Timekeeping Process including but not limited to ensuring that all employees are included and informed of their employee data prior to endorsement to Payroll

• Ensure timely communication, execution and completion of the performance evaluation process for beginning, mid and year end appraisals
• Oversees and Reviews Employee Movement documentation to ensure accuracy in records and employees are updated of their new movements and/or status within the organization

• Provides partnership to the business unit to identify strategies to increase employee engagement through effective communication, policies, and practices
• Oversees all HR proponents in company events and is involved in the design and development of each initiative and ensures these are aligned with business needs

• Is tasked to take on additional projects as necessary and as per instructed by immediate manager or one up manager

• Proficient Oral and Written Communication Skills
• Creativity and Innovation
• Organization Development
• Influencing Skills
• Interpersonal Sensitivity
• Judgement
• Political and Business Savvy
• Above Average Communication Skills
• Conflict Management
• Critical Thinking
• Excellent Customer Service
• Any four (4) year course
• Preferably Management or Psychology related courses

KMC Solutions Inc