Finance Associate

• Communicate with clients, their customers, and suppliers via phone, email, or chat.
• Attend or facilitate client meetings and training as required.

• Ensure accurate and timely delivery of solutions for assigned line of business.
• Monitor incoming emails from client’s suppliers and customers, process requests using client and Payreto tools.
• Follow up on pending cases when necessary.
• Reconcile payments against wallet transactions and verify inventory receipt for suppliers.
• Send invoices, payment notifications, and other required documents based on client instructions.
• Create and submit purchase orders to client suppliers and banks.
• Initiate payments for select client customers/merchants.
• Generate reports from client systems as arranged.
• Check and verify team members' work when required.
• Escalate cases to Team Lead or client as needed.

• Bachelor's degree preferred, especially in Business Administration, Finance, or equivalent fields.
• Minimum one year of experience in back-office document processing for e-wallets, loans, or insurance applications, OR at least two years of BPO inbound voice/email/chat experience in international customer service.
• Strong written and verbal communication skills.
• Proficient in using online search engines for information retrieval.
• Average logical and verbal reasoning abilities.
• Ability to make correct decisions based on rules and policies.
• Process-oriented and quality-conscious.
• Highly analytical.
• Good to excellent proficiency in MS Excel, Word, Google Sheets, etc.

• Shifting Schedule

Payreto