Order Management Coordinator
- Taguig City, Metro Manila
- Permanent
- Full-time
- Check all order / contract paperwork submitted is complete and correct
- Creating and updating accounts where applicable (with the approval from the Credit Application team)
- Enter and process all Direct Sales orders
- Provide regular updates on backorders to relevant salesperson.
- Raise Return Merchandise Authorisation (RMA) and credit / reinvoice where appropriate
- Liaise with the Implementations or Relocations team when there is a Machine Movement Request (MMR) for a Trade-In or Return
- Diploma or bachelor's degree or with an equivalent Customer Service background is strongly recommended. Otherwise, any other basic degree or diploma.
- 1 year or more of full-time call handling experience in directory assistance / front desk / receptionist or other related tasks.
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