Release to Production Systems Engineer

Boehringer Ingelheim

Muntinlupa City, Metro Manila
Permanent
Full-time

2 months ago

The PositionWe are looking for a talented Release to Production Systems Engineer for IT Application SLC Services who can provide support to IT & Business groups concerning release management activities across multiple platforms.Duties & Responsibilities:

Closely maintain relationships with change management groups (e.g. security, compliance, architecture, process owners) to ensure consistency between processes
Implement & drive Release to Production (R2P) process and policy compliance
Review release acceptance checklists & track release execution status
Assess risks and resolve issues that affect release scope, schedule and quality
Conduct Release Readiness, Milestone, and Business Go/No-Go reviews
Support our global IT team to ensure secured IT operations
Optimization of infrastructure processes to improve efficiency and stability

Requirements:

Bachelor's degree in computer science, information technology, information systems, computer engineering
3-5 years' experience as a technical engineer in a related industry
Strong experience on Release to Production process & IT Service Management
Experienced with handling infrastructure (e.g. servers, databases, systems) related services
Experienced with managing & handling tickets in ServiceNow
Experienced with user-centric service management approach

Mandatory Skills:

Excellent problem-solving, analytical, and technical skills
Proven ability to work well in an agile & fast paced team approach
Proven ability to gain knowledge on emerging tools, techniques and technologies
Good proficiency of ITILv4 process (certified is preferred)
Good interpersonal and communication skills

Boehringer Ingelheim

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