Customer Engagement Solutions Specialists | Sucat
ACES
- Paranaque City, Metro Manila
- ₱20,000 per month
- Permanent
- Full-time
- Apply a positive attitude and top-notch customer service skills to make an impact on the customer's experience
- Provide accurate information to existing and potential customers via phone
- Assist customers by researching issues, exploring answers, and providing information and alternative solutions
- Place outbound customer service or customer satisfaction calls, as required by client
- Complete call guides; gather and verify required information
- At least High School graduate
- Good English communication skills
- At least 1 year BPO or call center experience for voice international account
- Amenable to work on a flexible schedule (including night shift)
- Willing to work in Sucat
- Medical / Health Insurance
- Paid Sick Leave
- Performance Bonus
- Paid Bereavement/Family Leave
- Recruitment / Signing Bonus
- Paid Holidays
- Paid Vacation Leave
- Maternity & Paternity Leave
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