Information Developer
Infor
- Manila City, Metro Manila
- Permanent
- Full-time
- Holds a Bachelor's degree in technical writing, information design, business, or computer science or the equivalent level of technical training and work experience.
- Requires 3 to 5 years of relevant experience.
- Demonstrates excellent English language usage and writing skills.
- Advanced problem solving and analytic skills.
- Familiarity with markup languages and proven experience with authoring tools such as DITA XML, CCMS.
- Good PC skills with knowledge of various operating systems, file management tools, graphic design tools, and common MS office applications.
- Industry specific knowledge or experience
- Excellent interpersonal skills; works well with team members at all levels of the organization.
- Manages time effectively resulting in maximum overall efficiency.
- Resourceful and creative in devising processes and solutions.
- Demonstrates technical writing expertise by writing and publishing help text, user manuals, installation instructions, and release notes.
- Researches and gathers information; interprets software business and technical designs and organizes and writes content for documentation projects.
- Provides key content that enables the user to understand functionality and perform processes effectively; avoids writing intuitive, repetitive and unnecessary content.
- Creates, tests, and troubleshoots online help for assigned software applications.
- Delivers quality documents with minimal errors; edits materials for clarity, organization, and adherence to standards.
- Takes an active role in projects, presents ideas in a constructive manner, demonstrates openness and builds on the ideas of others.