Job Description The IT Associate is a key member of the information technology team and is responsible for providing technical support to the organization. The successful candidate will work closely with the IT team and other departments to ensure that the company's systems are running efficiently and effectively. Qualifications Knowledge in IT-related applications, basic and advanced hardware and operating systems troubleshooting skills Strong knowledge of and interest in operating systems and servers are preferred experiences in Windows Servers (knowledge of active directory, group experience in Microsoft Office 365, SharePoint, and Exchange is a plus Good English communication and writing skills. Open for possible shifting schedules Job Details Onsite Eastwood Libis Quezon City Monday to Friday | 8 AM to 5 PM Responsibilities Install, maintain and configure hardware and software systems according to company policies. Troubleshoot and repair network hardware and software components Perform routine maintenance and inspection of network and server systems to verify functionality and performance. Perform hardware and software upgrades to achieve optimum performance level. Perform root cause analysis of complex problems and provide corrective actions. Maintain IT infrastructure and manage helpdesk issues. Provide technical support to servers, networks, telephones, and other computing platforms. Order and stock equipment and supplies when necessary. Can handle administrative/management tasks