Client Service Coordinator

QIMA

Cebu City, Cebu
Permanent
Full-time

20 days ago
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Company DescriptionAt QIMA, we are on a mission to offer our clients smart solutions to make products you can trust.Operating in over 100 countries, we service the consumer products, food, and life sciences industries, and intelligence for quality and compliance data.What sets us apart is our unique culture. Our 5,000 Qimers live and make decisions every day by our QIMA Values, which client passion, integrity, and a commitment to making things simple, we disrupted the Testing, Inspection, and Certification industry. Are you ready to hop on this exciting ride with us and help us achieve our mission?Job DescriptionThe Client Service Coordinator will be responsible for maintaining good relations with our clients. This position will report directly to the Client Service Supervisor.Key Responsibilities include:

Communicating efficiently with clients: providing quotations, processing orders, and responding to messages;
Handling some sensitive issues, such as when a client needs a polite reminder to pay an overdue invoice; and
Helping our clients to use our online platform, and encourage them to try out its many useful functions.

QualificationsIn order to succeed in this role, you have:

A university degree graduate of Business or any related course
Some work experience in a similar position (at least 1 year)
Open to fresh graduates who are highly trainable
Good command of the English language

Additional InformationPERKS YOU CAN GET BY JOINING QIMA PHILIPPINES

HMO (Medical insurance) 100% for Employee and 100% for first dependent;
15 days paid leave;
Team-building activities
Free coffee
Game room
Performance-based salary adjustments
Employee recognition awards
Social Awareness and Community
Involvement Activities

QIMA