Airline Reservations Professional
ACES
- Mandaluyong City, Metro Manila
- Permanent
- Full-time
- Contact businesses or private individuals by phone.
- Deliver prepared sales scripts to persuade potential customers to purchase a product/service or make a donation.
- Describe products and services.
- Respond to questions.
- Identify and overcome objections.
- Take the customer through the sales process.
- Obtain customer information.
- Obtain possible customer leads.
- Maintain customer/potential customer data bases.
- Follow up on initial contacts.
- Complete records of telephonic interactions, orders, and accounts.
- Previous experience in a customer support role.
- Familiarity with CRM systems and practices.
- Track record of over-achieving quota.
- Strong phone and verbal communication skills along with active listening.
- Customer focus and adaptability to different personality types.
- Ability to multitask, set priorities, and manage time effectively.
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