Security Operations Engineer
blueAPACHE
- Metro Manila
- Permanent
- Full-time
- Demonstrated experience with proven performance within Security Operations.
- Managing and Administration / Configuration of Security Solutions such as but not limited to any of the following – End Point Security, CrowdStrike, SIEM – Rapid7, Vulnerability Management – Rapid7, IAM – CyberArk – Access, PAM.
- Experience with Security Awareness and Phishing Simulation – KnowBe4, Mimecast, Application Whitelisting solutions such as Airlock, and Microsoft Security.
- Knowledge of ASD Essential 8, NIST or any other key security frameworks.
- Knowledge in handling ITSM tools and various documentation repositories such as ServiceNow, Confluence etc.,
- Experience within Security Monitoring, Incident Response, Threat Management and driving Vulnerability Management Program for Customers.
- General Infrastructure and Network awareness.
- Security Solutions Implementation, Operational experience
- Experience in being able to interact with Customers on regular basis.
- Provide 2nd level technical support within our agreed SLA agreements.
- Adhere to Incident, Security, Problem and Change Management processes as per bA/customer standards (ITIL Framework)
- Create and maintain technical documentation for bA customer environments.
- Providing escalated support from service desk teams (escalated end user / NOC support) and customers.
- Create knowledgebase articles and process documents.
- To provide after hours on-call assistance and/or escalation on a rotating basis as required.
- Periodic customer meetings and presentations around operational Activities.
- We offer options for you to interview virtually.
- blueAPACHE offers an environment to make a real difference, develop careers within a supportive and rewarding environment.
- Flexibility to work the way that aligns with our values of employee and customer experience, including hybrid/work from home model.
- Regular social events and an awesome culture – work with a team of experts in their field.
- Ongoing training and development including paid certifications.
- Quality hardware and laptop provided.
- Employee referral programs - once you are in and you are loving it - you can refer a friend and get paid for it!