For Direct Hiring Take inbound calls concerning subscription plans, promos, activation, reconnection, upgrades and billing inquiries. Resolve customers’ issues via phone in a pro…
Assist customers in navigating website Provide timely responses to customer queries regarding promos, packages and redemptions of promos Coordinates with other teams to resolves …
Handle customer queries, account verification, payment confirmation and other inquiries. Maintain company standards during recorded calls in order to ensure high quality service. …
Arranging flights, travel insurance and accommodation Using a booking system to secure ticket reservations and reschedule flights Collecting and processing payments or refunds A…
Maintain call center database by entering information. Manage large amounts of inbound and outbound calls in a timely manner Participate in development of client training program…
Deal directly with customers either by telephone or electronically thru emails, chat and other messaging system Respond promptly to customer inquiries with courtesy Perform custo…
Take the customer through the sales process. Respond to questions. Document all call information according to standard operating procedures. Provide answers to clients by: I…
Improve system performance by identifying problems and recommending changes. Improve client references by writing and maintaining documentation. Follow up customer calls where ne…
Responding promptly to customer inquiries. Maintaining a positive, empathetic and professional attitude toward customers at all times. Communicating with customers through variou…
Deliver dynamic training lessons across the project to a diverse learning audience. Ensure effective knowledge transfer via an assortment of teaching techniques, assessment tools …
Contact businesses or private individuals by phone. Deliver prepared sales scripts to persuade potential customers to purchase a product or service or make a donation. Describe p…
Handle inbound and outbound calls from customers and clients. Able to resolve customer concerns in a respectful manner. Provide accurate information to customers on various reque…
Review documents and assess actions required Provide assistance to customers using phone and email Ensure customer requests are responded to in a timely manner Abide by company …
Act as the company's primary point of contact with all existing and prospective customers Resolve customer concerns in a professional manner. Take inbound calls and respond to cu…
Obtain possible customer leads. Maintain and improve quality results by: Adhering to standards and guidelines. Recommending improved procedures. Establish policies by enteri…
Frequently attend educational seminars to improve knowledge and performance level. Follow up on initial contacts. Take the customer through the sales process. Answer calls and r…
Assist customers using chat system or email Provide timely responses to customer issues regarding product usage and warranties Give detailed instructions or provide clarification…
Act as phone support for food delivery app. Provide customer support when consumers have questions or problems with their orders, delivery or payment Monitor various company comm…