REQUIREMENTS Bachelor's Degree in Hospitality Management, Communication, or any related field At least 1-2 years of customer service experience, primarily in hotels or high-end…
We are a leading multi-modal OTA (Online Travel Agency) in Asia 🌏, our company is incorporated in China with its head office located in Guangzhou. We provide online booking servic…
Handle inbound and outbound customer service calls. Gather customer information as required. Recommend solutions and other services if appropriate. Delight customers and ensure …
Handle in-bound calls. Process hotel and travel reservations. Manage groups for meetings, conventions, and events. Attend to requests on cancellation, rebooking, hotel rates and…
Take hotel room reservations / modify an existing customer’s reservation. Upsell client’s products and services applicable to customers' needs. Capture details of each support re…
Manage check-ins/check-outs and uphold exceptional guest service standards. Handle reservations, provide information about the services, facilities, and surrounding areas. Addres…
We are seeking a dynamic and results-driven Hotel Sales Staff to join our team. The ideal candidate will be responsible for promoting and selling the hotel's services, facilities, …
Why Concentrix + Webhelp: Prepare for a game-changing career adventure filled with fun, growth, and endless possibilities! As a five billion-dollar publicly traded company (CNX…
Why Concentrix + Webhelp: Prepare for a game-changing career adventure filled with fun, growth, and endless possibilities! As a five billion-dollar publicly traded company (CNX…
Frequently attend educational seminars to improve knowledge and performance level. Follow up on initial contacts. Take the customer through the sales process. Answer calls and r…
Makati Shangri-La, Manila Makati Shangri-La is a deluxe hotel located at the center of Manila's financial and commercial district, only minutes away from the international airpor…
Edsa Shangri-La Manila Edsa Shangri-La, Manila is the only five-star deluxe city-resort convention hotel in Ortigas Center, Mandaluyong City, Metro Manila's second largest busine…
SHANGRI-LA BUSINESS SOLUTIONS AND SERVICES INC. A shared services company that services the Shangri-La Philippine Properties: Makati Shangri-La, Manila Shangri-La at the Fort…
REQ8135 Revenue Auditor, Shared Services (Open) POSITION SUMMARY: The Revenue Auditor, Shared Services participates in daily audits of non-gaming activities, preparation of man…
Edsa Shangri-La Manila Edsa Shangri-La, Manila is the only five-star deluxe city-resort convention hotel in Ortigas Center, Mandaluyong City, Metro Manila's second largest busine…
Handle all incoming calls from insurace policy holders Establish relationships with clients by delivering value throughout all interactions Respond to client questions on their e…
Handle incoming calls or inquiries from prospective customers or clients Assist customers effectively by solving customer concerns and any billing queries Provide customer additi…
Edsa Shangri-La Manila Edsa Shangri-La, Manila is the only five-star deluxe city-resort convention hotel in Ortigas Center, Mandaluyong City, Metro Manila's second largest busine…