Frequently attend educational seminars to improve knowledge and performance level. Follow up on initial contacts. Take the customer through the sales process. Answer calls and r…
Handle inbound and outbound customer service calls. Gather customer information as required. Recommend solutions and other services if appropriate. Delight customers and ensure …
Handle in-bound calls. Process hotel and travel reservations. Manage groups for meetings, conventions, and events. Attend to requests on cancellation, rebooking, hotel rates and…
Take hotel room reservations / modify an existing customer’s reservation. Upsell client’s products and services applicable to customers' needs. Capture details of each support re…
Complete call logs. Enhance organization reputation by: Accepting ownership for accomplishing new and different requests. Exploring opportunities to add value to job accompli…
Identifying and assessing a customer’s needs to ensure they are satisfied Recommend products or services to customers based on their needs and preferences Resolve product or serv…
Handle customer inquiries both by telephone and email Research required information using available resources Accurately entering information into various computer programs Keep…
We are seeking highly motivated and customer-oriented individuals to join our team as Call Center Agents. List of vacant positions: (HIRING) Customer Service Representative Technic…
Effectively field complaints about telephone service, wireless reception, dial-up Internet connectivity and billing issues Conduct research into connectivity problems or billing e…
We are seeking highly motivated and customer-oriented individuals to join our team as Call Center Agents. List of vacant positions: (HIRING) Customer Service Representative Technic…
We are seeking highly motivated and customer-oriented individuals to join our team as Call Center Agents. List of vacant positions: (HIRING) Customer Service Representative Technic…
Updates job knowledge by studying new product descriptions; Participating in educational opportunities; maintaining personal networks. Update existing customer information Maint…
Enter new customer information into system Improves client references by writing and maintaining documentation. Follow communication “scripts” when handling different topics Ful…
Handle customer inquiries both by telephone and email Research required information using available resources Assist customers on balance inquiry, request for activation, and the…
Follow up customer calls where necessary Handle inbound and outbound customer service calls Keeps equipment operational by following established procedures; reporting malfunction…
Answering questions about the product or service Ensuring customer satisfaction Respond to customer’s emails Solve customer complaints Provide product and service information t…
We are seeking highly motivated and customer-oriented individuals to join our team as Call Center Agents. List of vacant positions: (HIRING) Customer Service Representative Technic…
We are seeking highly motivated and customer-oriented individuals to join our team as Call Center Agents. List of vacant positions: (HIRING) Customer Service Representative Technic…
Follow up customer calls where necessary Handle inbound and outbound customer service calls Keeps equipment operational by following established procedures; reporting malfunction…