Great People make Schneider Electric a great company. Do you dream of working in a company that is driven by a meaningful purpose and that continuously creates an inclusive enviro…
Purpose of the Role The Technical Helpdesk Agent is responsible for accurately formulating, answering, and documenting answers from a variety of resources for technical inquiries o…
The Role Perform customer support to client via telephone, chat, self-service tickets etc… Resolving the issues through phone, chat and self-service communication channels User…
Overview Alphanumeric is seeking candidates with a passion for customer service (full proficiency in English and French) , who are able to problem-solve with a focus on strategic t…
Provide information requested on product and services, subscription plans, payment process, installation scheudules, etc. Assist with any product issues and schedule technician vi…
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. JOB SUMMARY Providing …
As an Analyst within the GDC, you will contribute as part of a team involved in several activities to support our international benefits offerings. The ideal candidate will be de…
Position Summary: Responsible for managing assigned account in support business objectives to ensure account’s satisfaction with products and services. This responsibility encomp…
Handle customer requests, account verification, product feature inquiries, and the like. Maintain company standards during recorded calls in order to ensure high quality service. …
Handling customer technical support cases through phone and route them to technical support agents for complex issues Coordinate, diagnose and troubleshoot incoming end user reque…
Assist users in identifying technical issues and finding right solutions Conduct remote troubleshooting and give step by step clear instructions to customers over the phone Ensur…
Serve as primary contact for customers and be responsible for pre- and post-sales problem resolution. Provide technical troubleshooting, product assessment and service option reco…
Respond to requests for technical assistance Provide user support and customer service on company-supported computer applications and platforms; troubleshoot problems and advise o…
What you will be doing: Assist students with inquiries and navigation of the university website Provide first line of support for any system issues relating to enrollment, regi…
Job Title: Service Desk Analyst Level I (French) Technical Helpdesk Analyst may perform one or more of the following: Troubleshoots via chat or phone hardware, software, and networ…
Answer common calls regarding machine specification questions and electrical problems. Provide parts and service quotes to customers. Coordinates service repairs and parts delive…
Handle incoming calls from customers Address concerns of the customers in a satisfactory manner Provide clear and concise step-by-step instructions to users/customers over the ph…
Assist users with installation of selected software and hardware products Repair hardware as necessary and work closely with service vendors to ensure continuity of service Provi…
Provide answers to clients by: Identifying problems. Researching answers. Guiding client through corrective steps. Improve client references by writing and maintaining docum…