Position Summary: Requires high level call center working knowledge. Manages end to end (360 customer interaction (case management) while delivering world-class customer experienc…
Position Summary: Requires high level call center working knowledge. Manages end to end (360 customer interaction (case management) while delivering world-class customer experienc…
Proficient computer skills and experience with MS Office. Excellent communication (written and verbal) skills. Good comprehension skills Good documentation skills Previous call…
Position Summary: The Quality Specialist performs all duties required of Quality Coach. The Quality Specialist has regular interaction with the LOB Client collaborating on calibr…
Position Summary: The Real Time Analyst is a Workforce Management role that reports to the Workforce Manager and will take direction from the Workforce Forecasting and Scheduling…
Position Summary: Requires high level call center working knowledge. Manages end to end (360 customer interaction (case management) while delivering world-class customer experienc…
Position Summary: Requires high level call center working knowledge. Manages end to end (360 customer interaction (case management) while delivering world-class customer experienc…
Job Description : Position Title: Customer Service Representative with Sales Support Work Set-up: Work from Office Schedule: Monday to Friday, 7:00 am to 4:00 pm Salary: Php 25,…
Job Description: Join Team Alorica At Alorica, we're redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-a…
Position Summary: The Operations Manager oversees the daily performance of call center supervisors and their respective teams. This includes the analysis and review of the day-to…
Position Summary: The Operations Manager oversees the daily performance of call center supervisors and their respective teams. This includes the analysis and review of the day-to…
Position Summary: The Quality Supervisor for Contact Center Quality supports Transaction Monitoring requirements, and/or Sales Verification (as applicable) requirements for a pro…
Position Summary: The Workforce Supervisor is responsible for overall management & direction and motivation of the workforce Analysts and SMEs. Ensures client/customer goals are …
Position Summary: Train and facilitate adult classroom training in support of client programs to ensure superior workforce preparation; specifically with front-line representativ…
Company Summary: We design, build and deliver end-to-end CX for many of the world’s most respected digital-born and vertical leading brands. Our comprehensive east-to-west global …
Company Summary: We design, build and deliver end-to-end CX for many of the world’s most respected digital-born and vertical leading brands. Our comprehensive east-to-west global …
Position Summary: The Quality Manager oversees the Contact Center Quality program and provides direct support for Transaction Monitoring requirements, or Sales Verification or ot…
Position Summary: The Quality Specialist performs all duties required of Quality Coach. The Quality Specialist has regular interaction with the LOB Client collaborating on calibr…
Company Summary: We design, build and deliver end-to-end CX for many of the world’s most respected digital-born and vertical leading brands. Our comprehensive east-to-west global …
Position Summary: The Quality Specialist performs all duties required of Quality Coach. The Quality Specialist has regular interaction with the LOB Client collaborating on calibr…